FAQs

Contact Information
Our wholesale team is available to help with any questions you may have. If you do not find what you are looking for or would like to speak with a representative, you may reach us here:

Email: info@morihata.com
Phone: 1-215-238-1328

Customer Service Hours

Monday through Friday
9:30 a.m. – 5 p.m. EST

Mailing Address
19 W Lancaster Avenue
Ardmore, PA 19003
USA

Our Products
Morihata International is founded to bring the best of Japanese design to the rest of the world. All of our products are designed and manufactured in Japan.

To support you and your business, we are more than happy to provide any information you need to know about our products. Once you have an account with us, feel free to visit our Product Resources or Wholesale Catalog pages for any information you might need for yourself or your customers.

F.O.B.
Ardmore, PA, U.S.A.

We stock and ship all our products from our warehouse in Ardmore. Please note that as many of our products are handcrafted and come to us from Japan, their immediate availability and quantity are often limited.

Account Request
You can submit an application for a new account by completing our Account Request Form. Our wholesale department will get back to you as soon we have received all necessary documentation and information from you and your business. Once you have been approved for a wholesale account, we will send you a copy of our line sheet and information on placing your first order.

Account Login
Once your account has been approved, you will be sent a link to create a username and password that will allow you to log in to Morihata.com and place orders, as well as download our catalog, view our line sheet, and access product-specific resources. If you have any issues logging in, please contact our wholesale department using the contact information at the top of this page.

Placing Orders Online
Once you have your own username and password, you can log in to place your orders directly through Morihata.com. At this time, we cannot accept payment directly through the site. Once you submit your order, a copy will be sent to our wholesale department. They will send you an order confirmation with the estimated ship dates and payment information.

Holiday Orders
Please view our Holiday Ordering guide for recommendations on when to place your holiday orders and other important information.

Privacy Policy
At Morihata, we are committed to respecting your privacy and recognize the need for appropriate protection and management of any contact information you share with us. Please know that we do not share your information with third party vendors. Visit our Privacy Policy page to learn more about how we protect your information.

Use of Images
All Morihata and Rikumo images, logos, and photography are the exclusive property of Morihata International Ltd. Co. Image use or reproduction requires written permission and is conditional upon the approval of the medium and specific use.

Images of Morihata products are available upon request by contacting info@morihata.com and completing an image request form.

Retail Orders
If you are an individual looking to purchase any of the products on morihata.com, you can find them on our retail website: rikumo.com.

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