FAQs

We are here to help you with any questions you may have. 
If you do not find what you are looking for, or would like to speak with a member of our wholesale team you may reach us at:

Email: info@morihata.com
Phone: 1- 215-238-1328

Customer Service Hours: 
Monday through Friday
9:30 a.m. – 5 p.m. EST

Mailing Address: 
428 N 13th Street, Suite 2C
Philadelphia, PA 19123
USA

OUR PRODUCTS 

Morihata International is founded on bringing the best of Japanese design to the rest of the world. All of our products are designed and manufactured in Japan.
To support you and your business, we are more than happy to provide you with any information you need to know about our products. Once you have an account with us, you can visit our Product Care page, and Wholesale Catalog page for any information you might need for you and your customers.

FOB

Philadelphia, PA, U.S.A.

We stock and ship all our products from our warehouse in Philadelphia.
As many of our products are handcrafted and shipped from Japan, their availability and quantity are often limited.

ACCOUNT REQUEST

You can submit an application for a new account by completing our Account Request form. Our wholesale department will get back to you as soon we have received all proper documents and information from you and your business. Once you have been approved for a wholesale account, we will be able to send you a PDF of our line sheet and information about our minimum order requirements.

ACCOUNT LOGIN

When your account has been approved you will be sent a link to create a username and password which will allow you to log into Morihata.com to place orders, as well as download our catalog, and product information cards. If you have any issues with your login, please contact our wholesale department via email or phone. 

Placing orders ON MORIHATA.COM

Once you have your own username and password, you can login to place your orders directly through Morihata.com. At this time we will not be accepting payment through the site. Once you submit your order, a copy will be sent to our wholesale department. They will send you an order confirmation with the estimated ship dates.

PRIVACY POLICY

At Morihata we are committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us. We do not share your information with third party vendors. Visit our Privacy Policy page to learn more about how we are protecting your information.

IMAGES

All Morihata and Rikumo images, logos and photography are the exclusive property of Morihata International Ltd. Co. Image usage and reproduction requires written permission and is conditional upon the approval of the medium and specific use. Images from Morihata are available upon request by completing an image request form and by contacting info@morihata.com.

WHERE CAN I BUY YOUR PRODUCTS?

If you are an individual looking to purchase any of the products on www.morihata.com, you can find them on our retail website www.rikumo.com. If you are in Philadelphia, please visit us at the Rikumo concept store at 1216 Walnut Street, Philadelphia, PA, 19107.

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